Grasshopper Pricing 2027: Plans, Add-Ons and Real Cost

Grasshopper costs $14, $25 or $55 a month if you pay annually, or $18, $32 or $70 if you pay monthly. Unlike most business phone services, those prices are per account, not per user, so the two team plans don’t charge more as you add people. The real bill depends on a few things the plan cards don’t headline: the texting registration and messaging fees, extra numbers and extensions, and the AI receptionist, which is a separate add-on. Here’s every plan and what a small team actually pays.

Prices checked September 30, 2026 on Grasshopper’s pricing page. Check their site for current pricing.

Grasshopper plans at a glance

• True Solo: $14/month billed annually ($168 a year), or $18 billed monthly. 1 user, 1 phone number, 1 extension.
• Solo Plus: $25/month billed annually ($300 a year), or $32 billed monthly. Unlimited users, 1 phone number, 3 extensions.
• Small Business: $55/month billed annually ($660 a year), or $70 billed monthly. Unlimited users, 4 phone numbers, unlimited extensions.

Grasshopper says annual billing saves over 20%. Prices are subject to sales tax. At the time of checking, it was also offering a discount at checkout on your first purchase and a 7-day money-back guarantee.

What each Grasshopper plan includes

Every plan

All three plans include unlimited calling minutes, unlimited business texting (after registration), mobile and desktop apps, 24/7 support, call forwarding, custom greetings, incoming call controls, VoIP and Wi-Fi calling, business hours, voicemail with transcription, voicemail to email, virtual fax, contacts, conversation search and reporting. You also get Instant Response, which sends an automatic text when you miss a call, and AI voicemail sentiment.

True Solo

True Solo is built for one person. One user, one number, and one extension that forwards to a single number of your choosing. What it leaves out: call recording, phone menus (IVR), simultaneous call handling, call summaries and AI call sentiment all start on Solo Plus. You also can’t add extra extensions on True Solo.

Solo Plus

Solo Plus is the plan most small teams should look at. Unlimited users share one number and inbox, with three extensions for people or departments. It adds call recording, IVR, simultaneous call handling, call summaries and AI call sentiment. Because pricing is per account, a team of eight pays the same as a team of two.

Small Business

Small Business is Solo Plus with four phone numbers and unlimited extensions. It’s for businesses that want separate numbers for locations, lines of business or marketing, and more than a handful of extensions.

Add-ons and fees that push the total up

• Texting registration: business texting requires registration. Grasshopper lists a $19.50 one-time registration fee and a $1.50/month messaging fee on every plan.
• Extra phone numbers: $9/month each on the annual plan view, $10/month on the monthly view.
• Extra extensions: $3/month each on the annual view, $5 on the monthly view, for Solo Plus. Not available on True Solo; already unlimited on Small Business.
• Call blasting: $9/month.
• Voice Studio: professionally recorded greetings, $75 per order for up to 250 words.
• International calls: not included in unlimited minutes. Billed per minute by destination, and you contact support to enable them.
• Virtual receptionist: Grasshopper partners with Smith.ai for AI and human receptionists. The AI receptionist starts at $95/month.
• Taxes: Grasshopper says all accounts are subject to federal, state and local taxes.

Contract, billing and the free trial

Grasshopper is billed monthly or annually, with no long-term contract beyond the annual term you pick. You can change plans at any time; upgrades take effect immediately and downgrades start the next billing cycle. There’s a 7-day free trial with no credit card required. Most numbers activate as soon as you check out.

What a 5-person team actually pays for Grasshopper

A five-person team needs Solo Plus at minimum, since True Solo is one user:

• Billed annually: $25/month ($300 for the year) for all five people.
• Billed monthly: $32/month.

Add the texting messaging fee ($1.50/month, plus $19.50 once) and you’re at $26.50 or $33.50. If each person wants their own extension, two more on top of the included three is $6 to $10 a month. Now add the AI receptionist so missed calls get answered: at its $95 starting price, the team is at roughly $121.50/month on annual billing or $128.50/month on monthly, plus taxes. The AI receptionist is now most of the bill.

Which Grasshopper plan should you pick?

• True Solo fits one person who wants a separate business number on their cell and doesn’t need call recording or a phone menu.
• Solo Plus fits almost any small team, and solo owners who want recording or a “press 1 for sales” menu. It’s the best value of the three.
• Small Business fits businesses that need several numbers, for locations or for tracking where calls come from, or more than a few extensions.

The math between the top two is closer than it looks. On annual billing, Solo Plus plus three extra numbers at $9 each comes to $52 a month, and Small Business is $55 with unlimited extensions included. If you need more than one number, Small Business is usually the better deal.

Annual billing saves $48 a year on True Solo, $84 on Solo Plus and $180 on Small Business compared with paying monthly. Use the 7-day trial first, then switch to annual once you know the plan fits.

Is Grasshopper worth it?

For what it is, Grasshopper is good value. Per-account pricing is a real advantage for teams: five people on Solo Plus cost less than one or two seats on most per-user systems. It works on the phones you already have, it’s simple to set up, and Instant Response is a useful touch for missed calls.

The limits are worth knowing. It’s a virtual phone line rather than a full phone system, and its feature list doesn’t include things like video meetings. Recording and phone menus aren’t on True Solo. And if you want calls actually answered when nobody picks up, that’s a separate receptionist product that costs more than the phone line itself.

Comparing it against other options? Start with our Grasshopper alternatives guide, or see what a dedicated business phone number adds.

Grasshopper plans compared

If you mainly need your calls answered

If all you need is a professional number, Grasshopper is cheaper than us, and we’d tell you that. Where the math changes is when you want every missed call answered. Then you’re paying for a line plus a receptionist add-on.

Fast Response puts both in one product. It’s a business phone line where your team answers from the same number, and the AI picks up whatever they miss, 24/7, in 29+ languages. Every call, yours or the AI’s, is recorded, transcribed and summarized in one inbox, with a built-in CRM. On Pro, automations can text a caller back or send the call details to your other tools. We handle your texting registration so you text from day one.

Starter is $29/month for a single user. Pro is $79/month and covers your whole team with no per-seat fees. Scale is $249/month and adds outbound AI call and text campaigns. No contract, and you can be live in about 5 minutes. See our pricing page, or how the numbers compare in our guide to answering service cost. See how the AI receptionist, call inbox and desk phone support work. Comparing AI receptionists too? See our best AI receptionist roundup or work out what missed calls cost you with the missed call cost calculator.

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