For property managers & landlords

Property Management Answering Service

The AI answering service that's also your business phone.

Whether the AI answers or your team does, every call lands in the same inbox with the same recording, transcript and summary. The AI handles leasing and maintenance calls, texts, and web chat on one number, 24/7.

No card neededFrom $29/moLive in about 5 minutes
L
Lisa
Live
CALL SUMMARY
Reason
Asked about your For Rent sign
Intent
Scheduled a showing
Property
123 Oak St · 3 bed · $3.6K/m
Next step
Showing scheduled for tomorrow at 11am
View transcript
(323) 973-1589
Your own US number, pick any area code
It's a real phone line you and your team can use, not just an AI. Your team answers, or the AI does when nobody picks up. Either way the call is recorded, summarized and filed on the contact, in one inbox. Call, text and chat from the app, ring it to your cell, put it on your signs and website, or port in the number you already have.
Available oniPhoneAndroidweb browser
Here's a Saturday. You barely touched your phone.
WHO PICKED UPAI · nobody on the team answeredYour team · same number, from the appText thread
7:20 AM
7:20 AM
AI answeredLeasing inquiry before you're up
Showing booked Tue 4:00
Is the 2-bedroom on Oak still available? Do you take dogs?
Answers from the listing (rent, deposit, pet policy), then offers open showing slots and drops one into Dana's calendar.
9:35 AM
9:35 AM
Dana answeredOwner check-in
Logged to the owner record
How's the Pine St building leasing this month?
Rang the whole office; Dana picked up live from the app on the business number, not her cell. The call was still transcribed, summarized and filed on the owner.
11:48 AM
11:48 AM
SMS · auto-textProspect hung up before anyone answeredPro
Texted back in 5 seconds · tour booked
Missed call · 11:48 AM
Sorry we missed you! This is Riverside Property Mgmt. Which unit were you calling about? Reply here or grab a time: riversidepm.co/tour
the 1BR on Maple, still open?
It is! $1,850, available now. Want me to book a tour? I have Thu 11 AM or Fri 4 PM.
thu 11 works
Caller hung up on ring four. The missed-call automation texts them instantly from your business number, and the AI carries it by text until the tour's booked. The thread lands in the same inbox as your calls.
1:15 PM
1:15 PM
AI answeredRoutine maintenance
Ticket #2296 · low priority
The garbage disposal's been making a noise for a week.
Not an emergency. Collects the unit, access permission and a good window, then files a work order for your coordinator. No interruption to your afternoon.
3:02 PM
3:02 PM
Marcus answeredVendor needs a PO number
Work order closed
It's Rick from Rick's Plumbing, done at 4B, need a PO.
The call rang the team; Marcus took it live on the same number and closed out the work order on the spot.
6:40 PM
6:40 PM
AI answeredRent question after office hours
Portal link texted · 1 flagged
Did my payment go through? What's the late fee?
Explains your policy, texts the payment-portal link, and logs the call. Anything that looks like a dispute gets flagged for a human in the morning.
1:52 AM
1:52 AM
AI answeredAfter-hours emergency
Emergency dispatched · plumber ETA 45 min
Water's coming through my kitchen ceiling.
Asks the unit, walks the tenant to the shutoff valve, flags it an emergency and texts your on-call plumber, then confirms the ETA with the tenant. It only wakes you if your rules say a human must. You read the summary at breakfast.
7 touch points
4 by AI, 1 auto-text, 2 by your team
2 tours booked
without a single callback
0 wake-ups
the 2 AM leak was dispatched while you slept
Try it before your next after-hours call.
No card needed · free to try · live in about 5 minutes
Real calls

Hear the AI answer, in its own voice.

Real recordings from the same assistant that will answer your line: booking, capturing details, and switching languages mid-call.

AI ASSISTANT
AI Appointment Booking

This assistant booked an appointment straight onto our client's calendar — automatic win!

1:34
AI ASSISTANT
Inbound Call FAQ

This assistant handled questions from inbound calls about a short-term rental listed for sale on the MLS.

2:30
AI ASSISTANT
Collecting Information

This assistant collected customer information and sent an SMS notification with it to the business owner.

0:49
AI ASSISTANT
Switching to Mandarin

Our assistant speaks 40+ languages — hear it switch from English to Mandarin mid-call.

0:36

What's different from forwarding calls to an AI receptionist?

Most AI receptionists just forward the calls you miss to their AI, so they only ever see those. Fast Response is the business line itself, so every call lands in one place.

Forwarding to an AI
Only the calls the AI takes are loggedYou forward the calls you miss to their bot, so that's all it ever sees.
Calls your coordinator answers leave no recordPick up on a cell and there's no recording, transcript, or summary.
Automations fire on the AI's calls onlyRules can't act on a call the system never handled.
Phone line and AI dashboard stay separateTwo tools, two inboxes, nothing joined up.
Fast Response
AI and team calls in one logWhoever answers, the call lands in the same place.
Every call recorded, transcribed & summarizedFiled on the contact automatically, with the texts and chats.
Automations on every call, AI or humanText a booking link to a caller who didn't speak, or text your own rep the second a hot lead comes in.
One business line and inboxCalls, texts, and web chat together, not scattered.
See how the call inbox works →

How much does a missed call cost you?

Why do property managers use an answering service?

Because the calls that matter arrive when nobody is at a desk: the leasing inquiry at 7:20 on a Saturday, the leak at 1:52 AM, the owner calling during a walkthrough. Human answering services cover those at $200-500 a month and still take a message. Fast Response answers on your own business line, books the showing or files the work order from the call, and texts your team a summary. Your staff pick up any call live from the app, and those calls are logged exactly like the AI's.

A missed leasing call is a prospect who tours someone else's unit. At $1,800 a month in rent, every extra week that unit sits empty costs you about $415.

Run your numbers →

How much does a property management answering service cost?

A live answering service runs $200–500 a month to take a message and pass it along. Fast Response starts at $29 for the line, AI answering and texting; $79 adds the team accounts and automations that log and dispatch maintenance; $249 adds outbound rent and renewal reminders. No contract, and you can test it on a real number before adding a card.

Compare answering service costs

After-hours answering for maintenance emergencies

When a pipe bursts at 10pm, the call still gets answered. Fast Response picks up on the first ring, asks the tenant what's happening and which unit they're in, and decides whether it's a true emergency using rules you set. A flooding unit or a no-heat call in winter is flagged urgent and routed to your on-call person by text within seconds, with the address, the tenant's callback number, and a short summary, so they can act without digging through a voicemail.

A non-urgent request, like a dripping faucet or a question about trash pickup, is logged as a work order for the morning instead of waking anyone up. Either way, any of your team can still pick up live from the app if they want the call, and everyone sees the same transcript and summary in one shared inbox. No script-reading answering service, no missed after-hours calls, and no tenant left on hold during a real emergency.

Pricing

Simple, flexible pricing

Start at $29/mo and scale up when you're ready. No contract.

Starter
$29/mo
Handle everyone who contacts you.
For operators who are done losing business to voicemail.
250
Voice min
30
AI min
250
Texts
Chats
Included each month, then pay-as-you-go
Calls and texts, answered 24/7
Outbound AI calls
Website chat embed
Emergency triage and dispatch to your on-call staff
SMS and email AI call summaries
Try it free
No card needed · cancel anytime
Most popular
Pro
$79/mo
Handle everyone — and automate the follow-through.
Everything in Starter, plus your whole team, automations, and integrations.
1,000
Voice min
100
AI min
1,000
Texts
Chats
Included each month, then pay-as-you-go
Everything in Starter, plus
Team accounts — unlimited users
Automations
Integrations
Lower overage rates
Priority support
Try it free
No card needed · cancel anytime
Scale
$249/mo
Built around your operation.
For high-volume operators who want the phones handled their way.
2,000
Voice min
250
AI min
2,000
Texts
Chats
Included each month, then pay-as-you-go
Everything in Pro, plus
Mass outbound AI calling & texting
Toll-free number option
Custom workflows
White-glove onboarding
Lowest overage rates
Direct support line, same-day response
Try it free
No card needed · cancel anytime
Free to try — no card needed
Your own business phone number
iOS, Android & web apps included
Calls, texts & website chat — you or the AI
No contract — cancel anytime

Stop sending customers to voicemail

Get your AI business line answering calls, texts, and chats in about five minutes.

No card needed · available on iOS, Android & web
Dashboard
Test Call AssistantPhone DialerRiverside PM
+1 (916) 555-0142
95 calls in last 7 days · 18 after hours · 3 open tasks
Last 7 days ▾Edit dashboard
Needs attention now
3items
Follow-up tasks across 3 calls.
Call volume
95calls+12
71 incoming · 24 outgoing.
After-hours calls
18of 95+4
Outside 9am–6pm. AI answered all 18.
AI vs team handled
AI 61Team 34
Team time saved
3h 12m
Talk time the AI absorbed instead of your team.
Tasks from Calls
3 open across 1 type · 1 overdue
All tasks →
Leasing1
1 overdue
Confirm ShowingOverdue 4h
Caller asked about the 2BR on Oak St. AI booked 11am tomorrow — confirm access with the current tenant.
Suggested owner: leasing · from +1 (916) 555-3071
Priya Gill
+1 (916) 555-3071
AI CallFollow-up
Prospective tenant asked about price, pet policy and availability. AI answered from the listing and booked a showing into Dana's calendar.
0:00 / 1:22
Open full callAI CallManual CallTextShare
Latest Calls
95 calls · 71 incoming · 8 unreviewed
View all calls →
AllNeeds actionUnreviewedMore (8) ▾
PG
Priya Gill
+1 (916) 555-3071
Aug 13, 7:15 AM · 1m 22s
LESS ▴
New lead · leasingAI Call1 task
Outcome
Follow-up required
Handled by
AI Call
Status
Customer ended
How it ended
AI booked a showing and offered to text the address.
Details captured
Unit
2BR · 1450 Oak St
Budget
$2,400/mo
Move-in
Sept 1
Pets
1 cat
Pre-qualified
Yes · 3× income
Next step
Showing tomorrow 11am
0:00 / 1:22
AI CallManual CallTextShareMark Reviewed
Marcus T.
+1 (916) 555-4410
Human CallVendor
Owner check-in
+1 (916) 555-2298
Human CallIncoming
AI → Dana takeover
+1 (916) 555-7756
AI CallLeasing
Questions

Frequently asked questions

Fast Response starts at $29/mo and covers your whole team, with no per-seat fees and no contract. Most companies are live in about 5 minutes, and you only pay more if you go past your monthly call and text allowances. See full pricing
Yes. The AI answers 24/7, triages each call against your emergency rules, and texts your on-call person within seconds for anything urgent like a leak or no heat. Non-emergencies are logged as work orders for the next morning.
Both. The AI answers every call in 40+ languages so nothing hits voicemail, and any of your team can pick up live or jump into a call the AI is already handling. Whoever takes it, you get one recording, transcript, and summary per call.
Yes. You define what counts as urgent, and AI flags those calls, notifies your on-call vendor by text, and alerts you immediately, while logging everything else for the morning.
Yes. Share one number across your team and properties, and every call, text, and contact is visible to everyone in real time.
Yes. You can port your existing number over to Fast Response, or keep it where it is and forward missed calls to your AI assistant. In our mobile app, your personal calls and Fast Response calls are clearly labeled on the call screen, so you always know which is which.
Yes. On any plan you can place calls and send single texts from the web or mobile app, and the AI can send one-to-one follow-up texts on your behalf. Mass outbound calling and texting — importing a list and launching campaigns — is on the Scale plan and requires A2P registration (approval usually takes 2–3 weeks). You're always in control of what goes out.
The AI answers calls in 40+ languages and switches to the caller's language automatically. Call transcripts, summaries, and text replies are available in 11 languages.
All data is encrypted in transit and stored on U.S.-based servers. Your recordings, transcripts, and summaries stay private unless you choose to share them, and we never sell your data.