Pest Control Answering Service That's Also Your Phone System
Homeowners and businesses reach your techs first. When nobody can pick up, the AI receptionist answers 24/7, identifies the pest, books the inspection or treatment, and logs every call, human or AI, in one inbox.
Keep your current number: port it over, or simply forward it.
Call it and play one of your customers. It's a demo line for a fictional company.
InboxAllAI answeredYour team
AI
Mice call before the route starts7:10 AM
We hear scratching in the walls and found droppings under the sink.
Inspection booked 10amAI answered
L
Quarterly customer, add-on9:20 AM
Can you add the mosquito treatment to my next visit?
Mosquito service addedLuis answered
AI
Termite inspection for a home sale1:30 PM
We close on the house in three weeks and the lender wants a termite inspection.
Inspection bookedAI answered
A
Supplier, order is in3:05 PM
Your bait stations came in, want them held at the counter?
Call loggedAndre answered
AI on a call now
Here's a Saturday in June. You barely touched your phone.
A real-shaped day. Every call rang your team first. The AI took the ones nobody could, and every call and text landed in one inbox.
7touch points
4visits booked
0voicemails
7:10 AM
CallMice call before the route startsAIAI answered
“We hear scratching in the walls and found droppings under the sink.”
Answers on the first ring, captures the address and what they're seeing, explains your rodent program, and books an inspection into the first open slot on today's route.
Inspection booked 10am
9:20 AM
CallQuarterly customer, add-onLLuis answered
“Can you add the mosquito treatment to my next visit?”
Rang the team; Luis picked up live from the app on the business number. The call was still recorded, summarized, and filed on the customer.
Mosquito service added · logged
11:48 AM
TextCustomer texted instead of callingAIText · AI replied
New text · 11:48 AM
ants all over the kitchen counter
We can help, and ants are covered on our quarterly plan. I can get a tech out Monday morning or Tuesday afternoon. Which works?
monday morning
A customer texts your business number instead of calling. The AI replies from the same number in seconds and carries it by text until it's booked. The thread lands in the same inbox as your calls.
Replied in seconds · booked
1:30 PM
CallTermite inspection for a home saleAIAI answered
“We close on the house in three weeks and the lender wants a termite inspection.”
Not an emergency. Captures the address, the closing date, and who needs the report, books the inspection with time to spare, and leaves your afternoon uninterrupted.
Inspection booked · next open slot
3:05 PM
CallSupplier, order is inAAndre answered
“Your bait stations came in, want them held at the counter?”
The call rang the team; Andre took it live on the same number and kept the route moving.
Call logged
6:45 PM
CallBed bug question after hoursAIAI answered
“I think we have bed bugs. Do we need to throw out the mattress?”
Answers from your process, books an inspection, and texts your prep checklist so the customer isn't guessing tonight.
Inspection booked · prep sent
9:10 PM
CallWasp nest by the front doorAIAI answered
“There's a nest right over the front door and my son is allergic.”
Captures where the nest is and who's at risk, flags it urgent by your rules, and texts your on-call tech, who set it as the first stop. It only rings you if your rules say a person must.
On-call tech alerted · first stop 7:30 AM
Monday morning
No more scrolling. Just ask about it.
Ask Fast Response reads every call, text, chat, task and contact on your line. Type a question and get the answer with links to the actual conversations, plus quick actions you can act on.
7 conversations Saturday, 4 visits booked. 5 handled by the AI and 2 by your team, each with a recording or thread and a summary.
Wasp nest by the front doorBed bug question after hoursSupplier, order is in
Ask about calls, texts, tasks or contacts…
How pest control companies use Fast Response
One system runs your phones, your scheduling, and your follow-up, from the first ring to the review request.
01
Answer every call, 24/7
AI picks up rodent, insect, termite, and bed bug calls around the clock, asks what the caller is seeing, and never sends a new customer to voicemail.
02
Sort urgent from routine
You set the rules: a nest by the door with an allergic child texts your on-call tech now; ants in the kitchen get booked for the next route day.
03
Book inspections and treatments
Capture the address, the pest, and access notes, then put the inspection or first treatment on your calendar, hands-free.
04
Prep instructions by text
Text the bed bug prep checklist, the re-entry time, or a confirmation with the tech's arrival window right after the call.
05
Answer plan and safety questions
“What does the quarterly plan cover?” “Is it safe for my dog?” Answered from the products and policies you provide, every time.
06
Transfer to your team
A commercial account or an upset customer transfers straight to a teammate; routine bookings never interrupt a route.
07
Handle the swarm-season surge
Unlimited concurrency means a warm spring weekend full of termite calls still gets every one answered, no busy signal.
08
Win back lapsed customers
Outbound AI calls and texts reach last year's customers before swarm or mosquito season and book their service.
09
Every call logged and visible
Recording, transcript, and summary for each call in a built-in CRM, so you see exactly what was promised and what's next.
Running more than one business or location?Switch between them from one login, with one inbox across all of them.
Multi-business · all plans
What's different from forwarding calls to an AI receptionist?
Most AI receptionists just forward the calls you miss to their AI, so they only ever see those. Fast Response is the business line itself, so every call lands in one place.
Forwarding to an AI
Only the calls the AI takes are loggedYou forward the calls you miss to their bot, so that's all it ever sees.
Calls your tech answers leave no recordPick up on a cell and there's no recording, transcript, or summary.
Automations fire on the AI's calls onlyRules can't act on a call the system never handled.
Phone line and AI dashboard stay separateTwo tools, two inboxes, nothing joined up.
Fast Response
AI and team calls in one logWhoever answers, the call lands in the same place.
Every call recorded, transcribed & summarizedFiled on the contact automatically, with the texts and chats.
Automations on every call, AI or humanText a booking link to a caller who didn't speak, or text your own rep the second a hot lead comes in.
One business line and inboxCalls, texts, and web chat together, not scattered.
The AI handles the call. Automations act on what happened in it: the category, the summary, the transcript, whether it was resolved. Pick a recipe, edit the text, turn it on.
Call trigger
When the transcript mentions wasps, hornets, or a nest near a door, text the on-call tech right away.
Call trigger
When the transcript mentions termites or swarmers, tag the caller Termite and move them to Qualified.
Call trigger
When the summary mentions bed bugs, text the caller your prep checklist.
Call trigger
When a caller sounds happy and the treatment is done, text them your review link.
Pay as you go after your allowance, from a prepaid wallet you control. See full pricing
Pest Control, in depth
What is one missed call worth?
Why do pest control companies use an answering service?
Because the homeowner who just found droppings in the pantry or a nest over the back door keeps dialing until somebody answers, and your techs are in attics and crawlspaces with a sprayer in hand. Human answering services take a message for $200-500 a month, and the caller still waits for a callback. Fast Response answers on your own business line, asks what the caller is seeing, quotes from your plans, books the inspection or the first treatment, and texts your team the summary. Any tech or your office can pick up any call live from the app, and those calls are logged exactly like the AI's.
A missed call about mice in the kitchen is usually a recurring service plan, signed with whoever picked up.
How much does a pest control answering service cost?
Most pest control calls are short and routine: is this covered by my plan, when is my next service, can you come Thursday. A human answering service still charges $200–500 a month to relay them, often billed per call or per minute. Fast Response is $29 a month for the line with 24/7 AI answering and texting. $79 puts every tech and your office on the same number with team accounts, plus automations such as texting your on-call tech the moment a caller mentions a nest by the door. $249 adds outbound campaigns, like calling last year's customers before termite swarm season. No contract.
After-hours answering for wasp nests, rodents, bed bugs and termite swarms
Pest calls pile up when the office is closed: a wasp nest found during a Saturday barbecue, scratching in the walls at midnight, bed bugs discovered the night before guests arrive, a cloud of winged termites on a warm spring evening. Fast Response answers each one on the first ring, asks what the caller is seeing and where, and sorts it by rules you set. A nest over the front door with an allergic child in the house texts your on-call tech right away. A termite swarm gets a calm answer, an inspection on the calendar, and your instructions, like saving a few of the insects for identification. A bed bug call gets your prep checklist by text. Everything else is booked into the next open slot, and every call lands in one inbox with the recording and transcript.
Fast Response starts at $29/mo for the line with 24/7 AI answering and texting. Pro at $79/mo adds team accounts so every tech and your office share the same number, with no per-seat fees, plus automations. There's no contract, you only pay more if you pass your monthly call and text allowances, and most companies are live in about 5 minutes. See full pricing →
Yes. The AI answers 24/7, asks what the caller is seeing and where, and sorts the call by rules you set. A nest by the door with an allergic child texts your on-call tech right away; mice in the garage or a bed bug inspection gets booked into the next open slot, with your prep instructions sent by text.
Yes, from what you give it: your one-time treatments, recurring plans, and the prices or ranges you quote. When a job needs eyes on it first, like termites or a heavy infestation, it books the inspection instead of guessing a number.
Whatever you tell it to: the products you use, re-entry times, and your prep steps. Anything beyond that gets transferred to a teammate or flagged for a callback, so the AI never makes up safety advice.
It books inspections and treatments straight onto your connected Google or Outlook calendar and texts the customer a confirmation. For your routing or field-service software, it sends the call details over through Zapier or a webhook; we don't claim a native two-way sync we don't have.
Both. The AI answers every call in up to 40 languages so nothing hits voicemail, and any tech or your office can pick up live, take over a call the AI is handling, or have the AI transfer the caller to a teammate. Whoever takes it, you get one recording, transcript, and summary per call.
Yes. You can port your existing number over to Fast Response, or keep it where it is and forward missed calls to your AI assistant. In our mobile app, your personal calls and Fast Response calls are clearly labeled on the call screen, so you always know which is which.
Yes. On any plan you can place calls and send single texts from the web or mobile app, and the AI can send one-to-one follow-up texts on your behalf. Mass outbound calling and texting — importing a list and launching campaigns — is on the Scale plan and requires A2P registration (approval usually takes 2–3 weeks). You're always in control of what goes out.
The AI answers calls in up to 40 languages and switches to the caller's language automatically. Transcripts are accurate in 10 languages: English, Spanish, French, German, Hindi, Russian, Portuguese, Japanese, Italian and Dutch.
All data is encrypted in transit and stored on U.S.-based servers. Your recordings, transcripts, and summaries stay private unless you choose to share them, and we never sell your data.
Stop sending customers to voicemail
Get your AI business line answering calls, texts, and chats in about five minutes. Keep your current number: port it or forward it.
