Home Services Answering Service That's Also Your Phone System
Homeowners reach your crew first. When nobody can pick up, the AI receptionist answers 24/7, triages the urgent jobs, books the visit, and logs every call, human or AI, in one inbox.
Keep your current number: port it over, or simply forward it.
Call it and play one of your customers. It's a demo line for a fictional company.
InboxAllAI answeredYour team
AI
Service call before you're on site7:20 AM
AC quit overnight and the house is already 84.
Diagnostic booked 11amAI answered
L
Maintenance-plan member9:35 AM
Am I due for my seasonal service yet?
Tune-up bookedLuis answered
AI
Routine repair1:15 PM
My garbage disposal's making a noise.
BookedAI answered
M
Supplier, parts are in3:02 PM
Your parts came in, want them held at the counter?
Call loggedMarcus answered
AI on a call now
Here's a Saturday. You barely touched your phone.
A real-shaped day. Every call rang your team first. The AI took the ones nobody could, and every call and text landed in one inbox.
7touch points
3jobs booked
0wake-ups
7:20 AM
CallService call before you're on siteAIAI answered
“AC quit overnight and the house is already 84.”
Answers on the first ring, captures the address and symptoms, and books a diagnostic into your next open slot, then texts a confirmation.
Diagnostic booked 11am
9:35 AM
CallMaintenance-plan memberLLuis answered
“Am I due for my seasonal service yet?”
Rang the crew; Luis picked up live from the app on the business number. The call was still transcribed, summarized, and filed on the customer.
Tune-up booked · logged
11:48 AM
TextCustomer texted instead of callingAIText · AI replied
New text · 11:48 AM
no hot water since this morning
We can help. Gas or electric water heater? I can get a tech out today between 2 and 4.
gas. 2-4 works
A customer texts your business number instead of calling. The AI replies from the same number in seconds and carries it by text until it's booked. The thread lands in the same inbox as your calls.
Replied in seconds · booked
1:15 PM
CallRoutine repairAIAI answered
“My garbage disposal's making a noise.”
Not an emergency. Captures the address and the issue, books it into the next open slot, and leaves your afternoon uninterrupted.
Booked · next open slot
3:02 PM
CallSupplier, parts are inMMarcus answered
“Your parts came in, want them held at the counter?”
The call rang the crew; Marcus took it live on the same number and kept the job moving.
Call logged
6:40 PM
CallPricing question after hoursAIAI answered
“What's your trip fee, and do you cover my area?”
Answers from your pricing and service area, captures the lead, and logs it so your office can follow up first thing.
Answered · lead captured
1:52 AM
CallAfter-hours emergencyAIAI answered
“Burst pipe, water coming through the ceiling.”
Walks the caller to the shutoff, flags it a true emergency by your rules, and rings your on-call tech, then texts the customer an ETA. It only wakes you if your rules say a human must.
Emergency dispatched · ETA texted
Monday morning
No more scrolling. Just ask about it.
Ask Fast Response reads every call, text, chat, task and contact on your line. Type a question and get the answer with links to the actual conversations, plus quick actions you can act on.
7 conversations Saturday, 3 jobs booked. 5 handled by the AI and 2 by your team, each with a recording or thread and a summary.
After-hours emergencyPricing question after hoursSupplier, parts are in
Ask about calls, texts, tasks or contacts…
Built around the calls you actually get
From the first ring to the follow-up review, one system runs your phones, your schedule, and your techs.
01
Answer every call, 24/7
AI picks up no-heat, no-AC, and burst-pipe calls around the clock, triages how urgent each one is, and never drops an emergency to voicemail.
02
Book & dispatch automatically
Qualify the job, capture the address and the issue, drop it on your calendar, and route it to the right tech — without anyone touching the phone.
03
Survive the seasonal rush
Unlimited concurrency means a heat-wave Monday with eighty calls landing at once still gets every single one answered — no busy signal, no lost jobs.
04
Emergency call transfers
Set the rules: true emergencies ring your on-call tech immediately, while routine calls get booked into the next open slot.
05
Confirmations, reminders & reviews
Auto-text appointment confirmations, a “tech is on the way” heads-up, and a review request once the job is done.
06
Fill slow weeks with recurring work
Outbound calls and texts book seasonal tune-ups and remind maintenance-plan members their service is due.
07
Block spam & robocalls
Stop dropping a wrench for a warranty scam — junk calls get filtered so your team stays on the work that pays.
08
Answer the repeat questions
“Do you service my area?” “What's the trip fee?” “Are you licensed and insured?” — answered automatically, every time.
09
Every job logged and visible
Recording, transcript, and summary for every call in a built-in CRM, so you see exactly what was promised and what's next.
Running more than one business or location?Switch between them from one login, with one inbox across all of them.
Multi-business · all plans
What's different from forwarding calls to an AI receptionist?
Most AI receptionists just forward the calls you miss to their AI, so they only ever see those. Fast Response is the business line itself, so every call lands in one place.
Forwarding to an AI
Only the calls the AI takes are loggedYou forward the calls you miss to their bot, so that's all it ever sees.
Calls your tech answers leave no recordPick up on a cell and there's no recording, transcript, or summary.
Automations fire on the AI's calls onlyRules can't act on a call the system never handled.
Phone line and AI dashboard stay separateTwo tools, two inboxes, nothing joined up.
Fast Response
AI and team calls in one logWhoever answers, the call lands in the same place.
Every call recorded, transcribed & summarizedFiled on the contact automatically, with the texts and chats.
Automations on every call, AI or humanText a booking link to a caller who didn't speak, or text your own rep the second a hot lead comes in.
One business line and inboxCalls, texts, and web chat together, not scattered.
The AI handles the call. Automations act on what happened in it (the category, the summary, the transcript, whether it was resolved) and on your bookings, like a reminder before the appointment. Pick a recipe, edit the text, turn it on.
Call trigger
When the transcript mentions a quote, tag the caller Quote requested and move them to Qualified.
Call trigger
When a call captures an address, save it to the contact's Service address field.
Call trigger
When a plumbing call also mentions the AC, tag the caller Cross-sell: HVAC.
Call trigger
When a caller sounds happy and the issue is resolved, text them your review link.
Calendar trigger
When a booking is coming up, text the customer a reminder and ask them to make sure someone's home.
Pay as you go after your allowance, from a prepaid wallet you control. See full pricing
Home Services, in depth
Can you afford to miss a call?
Why do home service businesses use an answering service?
Because the calls that win jobs come at the worst times: the no-cooling call during a heat wave, the burst pipe at 2 AM, the estimate request while you're on another job. Human answering services cover those at $200-500 a month and still just take a message. Fast Response answers on your own business line, triages the urgency, books the job or dispatches your on-call tech, and texts your crew a summary. Anyone can pick up any call live from the app, and those calls are logged exactly like the AI's.
A missed no-cooling call in a heat wave is a same-day job booked with whichever company answered next.
How much does a home services answering service cost?
Traditional call centers charge $200–500 a month, billed per call or per minute, and still just take a message. Fast Response is $29 for the line and AI answering, $79 for team accounts and booking automations, $249 for outbound reminders and review requests — one flat base, no per-seat fees, no contract.
When an emergency call comes in after hours, Fast Response answers on the first ring, asks what's wrong and where, and decides whether it's a true emergency by rules you set. A no-heat call in winter or a burst pipe is flagged urgent and rings your on-call tech within seconds, with the address and a short summary. Routine requests get booked into the next open slot instead of waking anyone up, and every call, yours or the AI's, lands in one inbox with the recording and transcript.
Fast Response starts at $29/mo, and $79/mo covers your whole crew with no per-seat fees and no contract, far below the $200–$500/mo a traditional call center runs. You only pay more if you pass your monthly allowances. See full pricing →
HVAC, plumbing, electrical, cleaning, pest control, garage-door, appliance repair, landscaping — any home-service company where a missed call is a missed job.
Yes. The AI answers 24/7, decides whether a call is a true emergency — no heat, burst pipe, no power — and rings your on-call tech immediately, while routine calls get booked for the next open slot.
Unlimited concurrency means every call is answered at once. A heat wave or cold snap that triples your volume never hits a busy signal, so you don't lose the overflow to a competitor.
Yes — it qualifies the job, captures the address and the issue, and books it straight onto your connected calendar, then texts the customer a confirmation and a “tech on the way” alert.
Set up your FAQs — service area, trip fees, licensing, pricing ranges — and the AI answers them automatically, so your team stops repeating themselves.
Yes. You can port your existing number over to Fast Response, or keep it where it is and forward missed calls to your AI assistant. In our mobile app, your personal calls and Fast Response calls are clearly labeled on the call screen, so you always know which is which.
Yes. On any plan you can place calls and send single texts from the web or mobile app, and the AI can send one-to-one follow-up texts on your behalf. Mass outbound calling and texting — importing a list and launching campaigns — is on the Scale plan and requires A2P registration (approval usually takes 2–3 weeks). You're always in control of what goes out.
The AI answers calls in up to 40 languages and switches to the caller's language automatically. Transcripts are accurate in 10 languages: English, Spanish, French, German, Hindi, Russian, Portuguese, Japanese, Italian and Dutch.
All data is encrypted in transit and stored on U.S.-based servers. Your recordings, transcripts, and summaries stay private unless you choose to share them, and we never sell your data.
Stop sending customers to voicemail
Get your AI business line answering calls, texts, and chats in about five minutes. Keep your current number: port it or forward it.
