For HVAC, plumbing, cleaning & home pros

Home Services Answering Service

The AI answering service that's also your business phone.

Whether the AI answers or your crew does, every call lands in the same inbox with the same recording, transcript and summary. The AI triages emergencies, books jobs, and dispatches the right tech, around the clock.

Try It Free Call our AI: (424) 381-0731

No card neededFrom $29/moLive in about 5 minutes

Marcus

Live

CALL SUMMARY

Reason

No heat, furnace won't ignite

Urgency

Emergency · after-hours

Address

1820 Maple Ave · captured

Next step

On-call tech dispatched, ETA texted

View transcript

(424) 381-0731

Your own US number, pick any area code

It's a real phone line you and your crew can use, not just an AI. Your crew answers, or the AI does when nobody picks up. Either way the call is recorded, summarized and filed on the contact, in one inbox. Call, text and chat from the app, ring it to your cell, put it on your trucks and website, or port in the number you already have.

Available oniPhoneAndroidweb browser

Here's a Saturday. You barely touched your phone.

WHO PICKED UPAI · nobody on the team answeredYour team · same number, from the appText thread

7:20 AM

7:20 AM

AI answeredService call before you're on site

Diagnostic booked 11am

“AC quit overnight and the house is already 84.”

Answers on the first ring, captures the address and symptoms, and books a diagnostic into your next open slot, then texts a confirmation.

9:35 AM

9:35 AM

Luis answeredMaintenance-plan member

Tune-up booked · logged

“Am I due for my seasonal service yet?”

Rang the crew; Luis picked up live from the app on the business number. The call was still transcribed, summarized, and filed on the customer.

11:48 AM

11:48 AM

SMS · auto-textHung up before anyone answeredPro

Texted back in 5 seconds · booked

Missed call · 11:48 AM

Sorry we missed you! What's going on with your system? Reply here or grab a time: book.co/now

no hot water since this morning

We can help. Gas or electric water heater? I can get a tech out today between 2 and 4.

gas. 2-4 works

Caller hung up on ring four. The missed-call automation texts them instantly from your business number, and the AI carries it by text until it's booked.

1:15 PM

1:15 PM

AI answeredRoutine repair

Booked · next open slot

“My garbage disposal's making a noise.”

Not an emergency. Captures the address and the issue, books it into the next open slot, and leaves your afternoon uninterrupted.

3:02 PM

3:02 PM

Marcus answeredSupplier, parts are in

Call logged

“Your parts came in, want them held at the counter?”

The call rang the crew; Marcus took it live on the same number and kept the job moving.

6:40 PM

6:40 PM

AI answeredPricing question after hours

Answered · lead captured

“What's your trip fee, and do you cover my area?”

Answers from your pricing and service area, captures the lead, and logs it so your office can follow up first thing.

1:52 AM

1:52 AM

AI answeredAfter-hours emergency

Emergency dispatched · ETA texted

“Burst pipe, water coming through the ceiling.”

Walks the caller to the shutoff, flags it a true emergency by your rules, and rings your on-call tech, then texts the customer an ETA. It only wakes you if your rules say a human must.

7 touch points

4 by AI, 1 auto-text, 2 by your crew

3 jobs booked

without a single callback

0 wake-ups

the 2 AM emergency was dispatched while you slept

Try it before your next after-hours call.

Try It Free Call our AI: (424) 381-0731

No card needed · free to try · live in about 5 minutes

Real calls

Hear the AI answer, in its own voice.

Real recordings from the same assistant that will answer your line: booking, capturing details, and switching languages mid-call.

AI ASSISTANT

AI Appointment Booking

This assistant booked an appointment straight onto our client's calendar — automatic win!

1:34

AI ASSISTANT

Inbound Call FAQ

This assistant handled questions from inbound calls about a short-term rental listed for sale on the MLS.

2:30

AI ASSISTANT

Collecting Information

This assistant collected customer information and sent an SMS notification with it to the business owner.

0:49

AI ASSISTANT

Switching to Mandarin

Our assistant speaks 40+ languages — hear it switch from English to Mandarin mid-call.

0:36

What's different from forwarding calls to an AI receptionist?

Most AI receptionists just forward the calls you miss to their AI, so they only ever see those. Fast Response is the business line itself, so every call lands in one place.

Forwarding to an AI

Only the calls the AI takes are loggedYou forward the calls you miss to their bot, so that's all it ever sees.

Calls your tech answers leave no recordPick up on a cell and there's no recording, transcript, or summary.

Automations fire on the AI's calls onlyRules can't act on a call the system never handled.

Phone line and AI dashboard stay separateTwo tools, two inboxes, nothing joined up.

Fast Response

AI and team calls in one logWhoever answers, the call lands in the same place.

Every call recorded, transcribed & summarizedFiled on the contact automatically, with the texts and chats.

Automations on every call, AI or humanText a booking link to a caller who didn't speak, or text your own rep the second a hot lead comes in.

One business line and inboxCalls, texts, and web chat together, not scattered.

See how the call inbox works →

Can you afford to miss a call?

Why do home service businesses use an answering service?

Because the calls that win jobs come at the worst times: the no-cooling call during a heat wave, the burst pipe at 2 AM, the estimate request while you're on another job. Human answering services cover those at $200-500 a month and still just take a message. Fast Response answers on your own business line, triages the urgency, books the job or dispatches your on-call tech, and texts your crew a summary. Anyone can pick up any call live from the app, and those calls are logged exactly like the AI's.

A missed no-cooling call in a heat wave is a same-day job booked with whichever company answered next.

Run your numbers →

How much does a home services answering service cost?

Traditional call centers charge $200–500 a month, billed per call or per minute, and still just take a message. Fast Response is $29 for the line and AI answering, $79 for team accounts and booking automations, $249 for outbound reminders and review requests — one flat base, no per-seat fees, no contract.

Compare answering service costs →

Emergency triage and after-hours dispatch

When an emergency call comes in after hours, Fast Response answers on the first ring, asks what's wrong and where, and decides whether it's a true emergency by rules you set. A no-heat call in winter or a burst pipe is flagged urgent and rings your on-call tech within seconds, with the address and a short summary. Routine requests get booked into the next open slot instead of waking anyone up, and every call, yours or the AI's, lands in one inbox with the recording and transcript.

Pricing

Simple, flexible pricing

Start at $29/mo and scale up when you're ready. No contract.

Starter

$29/mo

Handle everyone who contacts you.

For operators who are done losing business to voicemail.

250

Voice min

30

AI min

250

Texts

∞

Chats

Included each month, then pay-as-you-go

Calls and texts, answered 24/7

Outbound AI calls

Website chat embed

Emergency triage and dispatch to your on-call staff

SMS and email AI call summaries

Try it free →

No card needed · cancel anytime

Stop sending customers to voicemail

Get your AI business line answering calls, texts, and chats in about five minutes.

Try It Free

No card needed · available on iOS, Android & web

Dashboard

Test Call AssistantPhone DialerBright Home Services
+1 (602) 555-0177

95 calls in last 7 days · 18 after hours · 3 open tasks

Last 7 days ▾Edit dashboard

Needs attention now

3items

Follow-up tasks across 3 calls.

Call volume

95calls+12

71 incoming · 24 outgoing.

After-hours calls

18of 95+4

Outside 9am–6pm. AI answered all 18.

AI vs team handled

AI 61Team 34

Team time saved

3h 12m

Talk time the AI absorbed instead of your team.

Tasks from Calls

3 open across 1 type · 1 overdue

All tasks →

Booking1

1 overdue

Confirm Dispatch WindowOverdue 4h

AC not cooling, single-story home, pets on site. AI booked 12–2pm today — confirm the tech has the right unit size.

Suggested owner: dispatch · from +1 (602) 555-3390

Alicia Reyes

+1 (602) 555-3390

AI CallFollow-up

Customer reported the AC stopped cooling overnight. AI captured the address, symptoms and access notes, then booked the first open window.

▶0:00 / 1:18

Open full callAI CallManual CallTextShare

Latest Calls

95 calls · 71 incoming · 8 unreviewed

View all calls →

AllNeeds actionUnreviewedMore (8) ▾

Alicia Reyes

+1 (602) 555-3390

Aug 13, 7:02 AM · 1m 18s

LESS ▴

New lead · bookingAI Call1 task

Outcome

Follow-up required

Handled by

AI Call

Status

Customer ended

How it ended

AI booked the first open window and logged access notes.

Details captured

Issue

AC not cooling

Address

340 Palm Dr

Equipment

Central AC · 8 yrs

Access

Gate code · pets inside

Priority

Same-day

Next step

Tech 12–2pm today

▶0:00 / 1:18

AI CallManual CallTextShareMark Reviewed

Nina P. dispatch

+1 (602) 555-4408

Human CallOutgoing

Warranty question

+1 (602) 555-2265

Human CallClient

AI → Nina takeover

+1 (602) 555-8817

AI CallBooking

Questions

Frequently asked questions

Fast Response starts at $29/mo for your whole crew, with no per-seat fees and no contract — far below the $200–$500/mo a traditional call center runs. You only pay more if you pass your monthly allowances. See full pricing →

HVAC, plumbing, electrical, cleaning, pest control, garage-door, appliance repair, landscaping — any home-service company where a missed call is a missed job.

Yes. The AI answers 24/7, decides whether a call is a true emergency — no heat, burst pipe, no power — and rings your on-call tech immediately, while routine calls get booked for the next open slot.

Unlimited concurrency means every call is answered at once. A heat wave or cold snap that triples your volume never hits a busy signal, so you don't lose the overflow to a competitor.

Yes — it qualifies the job, captures the address and the issue, and books it straight onto your connected calendar, then texts the customer a confirmation and a “tech on the way” alert.

Set up your FAQs — service area, trip fees, licensing, pricing ranges — and the AI answers them automatically, so your team stops repeating themselves.

Yes. You can port your existing number over to Fast Response, or keep it where it is and forward missed calls to your AI assistant. In our mobile app, your personal calls and Fast Response calls are clearly labeled on the call screen, so you always know which is which.

Yes. On any plan you can place calls and send single texts from the web or mobile app, and the AI can send one-to-one follow-up texts on your behalf. Mass outbound calling and texting — importing a list and launching campaigns — is on the Scale plan and requires A2P registration (approval usually takes 2–3 weeks). You're always in control of what goes out.

The AI answers calls in 40+ languages and switches to the caller's language automatically. Call transcripts, summaries, and text replies are available in 11 languages.

All data is encrypted in transit and stored on U.S.-based servers. Your recordings, transcripts, and summaries stay private unless you choose to share them, and we never sell your data.

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