Every call gets summarized, its details pulled out, and its follow-ups turned into tasks, whether the AI or your team answered. You open the dashboard to a day that's already sorted, not a list of calls to replay.
Calls, texts, and web chats, whoever answered. Plus notes, files, and your own fields, all on the contact. No hunting across a phone, a bot dashboard, and a spreadsheet.
Not everyone calls. Put a form or a booking page on your website, or send either as a link, and every submission and booking becomes a contact in the same CRM your calls and texts already fill.
Type a question at the bottom of any screen. Ask Fast Response reads your calls, texts and web chats, whoever answered them, and replies in seconds with links to the exact conversations.
A new lead called at 9 PM. The AI answered, qualified, and booked.
Marcus grabbed a call live from the app while out on a job.
Most answering services only capture the first case. Fast Response captures both.
Inbound and outbound, AI-answered or team-answered. The recording sits on the call, ready to play back or download, not scattered across a cell phone and a separate dashboard.
Every call transcribed and searchable, so you can find what was said without listening back to twenty minutes of audio.
A short summary of each call: the reason, what was promised, and the next step, written the moment the call ends.
Calls, texts, and web chats attach to the customer automatically, so the whole history is one timeline, not a stack of sticky notes.
A call your tech takes live on their cell shows up next to one the AI handled, with the same recording, transcript, and summary. Nothing falls off the record.
Search across every call and text by name, number, or what was said. The answer to “what did we tell them?” is one search away.
Most AI answering tools sit in front of your voicemail: you forward the calls you miss, their AI picks those up, and it logs only what it touched. The moment a call is answered by a person (you, your office, a tech on a cell), it disappears from that system. Half your call history lives in one place and half lives nowhere.
Fast Response is the business line itself, so there's no split. A call your team answers live is recorded, transcribed, and summarized exactly like one the AI handled, and both land on the same contact. When a customer says “someone told me it'd be $200,” you can find the call and see who said what, no matter who picked up.
That one record is what makes the rest work: the automations know the full history, the summaries are complete, and nobody on your team is flying blind on a callback. One record also means one place to ask. A single question covers every call, whether your team or the AI picked up.
Every call. Whether the AI answered, your team picked up live from the app, or someone took it on their cell, the call is recorded, transcribed, and summarized in the same inbox. Most AI receptionists only ever see the calls you forward to them, so calls your team answers leave no record. That's the gap Fast Response closes.
A few lines written when the call ends: who called and why, what was promised or booked, and the next step. It's meant to be read in five seconds, with the full transcript one click away if you need the detail.
Yes. Every transcript is searchable by name, phone number, or the words in the conversation, so you can pull up exactly what was said on any call without listening back.
Yes. Calls, SMS, and website chats all file onto the same contact, so a customer's entire history is one timeline, however they reached you.
Yes, on every plan. Embed a web form or a booking page on your website, or share either one as a link. Every submission or booking becomes a contact in your CRM. The booking page shows open times from your Google or Outlook calendar and books straight onto it, with the booking on the contact's record. On Pro and up, a submission or a booking can also start an automation, like an instant text-back or a reminder before the appointment.
Yes. Calls you make and take in the Fast Response app on your iPhone or Android go through your business line, so they're recorded and transcribed like every other call. Nothing extra to install, and no call-recorder app to run in the background.
Yes. Calls your team makes from the app, the web or a desk phone are recorded, transcribed and summarized, the same as inbound calls and the calls the AI handles.
Yes. Every recording can be played back from the call or downloaded, with the transcript and summary right next to it.
Recording laws vary by state and country: some only need one party's consent, others need everyone on the call to agree. Every call on Fast Response is recorded, so if you operate somewhere that requires all-party consent, let callers know, for example in your custom AI greeting, and check the rules for the places you operate.
Yes, on Pro and up: unlimited users on one shared number and one shared inbox, with no per-seat fees. Everyone sees the same record of every call.
Yes. Ask Fast Response sits at the bottom of every screen in the web app. Ask in plain English, like “who's waiting on a reply?” or “calls by day this week”, and it answers from your calls, texts, web chats and contacts, with a link to each source. It only sees what you can already see, and it never sends anything on its own.