Smith.ai pricing at a glance
| Pricing | FAST RESPONSE AI | Smith.ai AI Receptionist | Smith.ai Human Receptionists |
|---|---|---|---|
| Monthly plans | $29, $79, $249 | Free, Pro $150, Enterprise $500 | Starter $300, Basic $810, Pro $2,100 |
| Included | 30 to 250 AI minutes | 25, 75 or 300 calls | 30, 90 or 300 calls |
| Extra usage | $0.16 to $0.25 per AI minute | $3.00 down to $1.67 per call, by plan | $11.50 down to $8.50 per call |
| Cost of a 2-minute AI call | About $0.32 to $0.50 | $1.67 to $3.00 | $8.50 to $11.50 |
| Business phone system and team inbox | Included | Not included | Not included |
| Your team's calls recorded, transcribed and summarized | Every call, every plan | No, only calls it answers | No, only calls it answers |
| Contract | No contract | Month to month, 30 days' notice | Month to month, 10% off for 12 months |
Prices checked October 22, 2026, in USD before taxes and fees, linked to each vendor's pricing page below. FAST RESPONSE AI figures are from our pricing page.
What you'd actually pay
The cheapest plan that covers the calls, about 2 minutes per call. Smith.ai answers calls forwarded from your number, so you also pay for a phone system on top.
| Business | FAST RESPONSE AI | Smith.ai AI | Smith.ai Human |
|---|---|---|---|
| Solo owner, 50 calls | $40 to $47 | $75 | $530 |
| 3-person team, 100 calls | $95 to $104 | $212.50 | $915 |
| 8-person team, 200 calls | $127 to $154 | $385 | $1,965 |
Smith.ai filters known spam before it answers, and you can remove up to 10% of calls as spam each billing cycle; other calls count against your plan.
Watch out: spam calls can rack up your bill. If you get spam calls, see what they add each month, at about 30 seconds a call.
150 spam calls a month, once your included calls or minutes are used. Smith.ai charges $2.17 to $3.00 for each call past your plan. We charge $0.16 to $0.25 per AI minute, so a 30-second call costs about 8 to 13 cents. Smith.ai filters known spammers before answering and lets you remove up to 10% of calls as spam each month, so your real number may be lower.
Why teams look at Smith.ai alternatives
- Plans include 25, 75 or 300 calls a month; extra calls cost $2.17 to $3.00 each. (Smith.ai AI Receptionist pricing)
- When a call needs a human it's transferred to a Smith.ai receptionist; transfers to your own staff aren't described. (Smith.ai AI Receptionist pricing)
- Paid AI plans start at $150 a month for 75 calls. (Smith.ai AI Receptionist pricing)
- Cancelling takes 30 days' notice. (Smith.ai AI Receptionist pricing)
From Smith.ai's own pages, checked October 22, 2026.
- Your team, not an outside agent, can monitor, whisper to or take over live AI calls, on every plan, in the web app.
- Priced per account with included minutes, so the number of calls doesn't drive the bill.
- A business phone system is included: your number, team calling, two-way SMS/MMS and web chat in the same inbox as your calls.
- The AI books straight into your Google or Outlook calendar.
- Automations on every call, text or contact, with 100+ templates (Pro and up).
- Your team's own calls are recorded, transcribed and summarized too. Smith.ai only sees the calls forwarded to it.
- Answers in up to 40 languages, and every call is filed on the contact with a recording and summary.
- MCP connector for Claude, ChatGPT and other AI assistants.
Catch every call, text, and chat, even the ones you can't take
Every missed conversation goes to whoever picked up first. From the first ring to the follow-up, FAST RESPONSE AI runs your front desk: answer, reach out, record, and automate.
AI answers, or your team does. Either way, you're in control.
You decide how every call is handled, and your people are never locked out of the AI. Ring the team first, or let the AI answer and step in whenever you want.
Listen in on any AI call, whisper to it, or take it over, on every plan (web app).
Start at $29. $79 covers your whole team.
Starter is $29 a month for one user with the AI receptionist, two-way texting, web chat, recording and the CRM included. Pro is $79 a month for your whole team on one number, plus automations and integrations. Scale is $249 with mass outbound calling and texting. Priced per account, never per seat.
Then pay as you go: extra AI minutes $0.16 to $0.25, extra voice minutes and texts 4 to 6 cents. Extra numbers $9 a month each. No contract.
See every feature, plan by plan →A growth toolkit, not an add-on
A built-in AI CRM on every plan, automations on Pro and up, and no per-seat upgrades. Live in about 5 minutes, with no enterprise rollout.
Text a caller back the moment they ring, remind customers before a booking, or push call details to your other tools by webhook, filtered by conditions on what was said. 100+ templates.
A Monday-morning spike doesn't hit a busy signal. Simultaneous callers are each answered, and your team can still pick up or take over any of them.
Every call and text logged, with the recording, transcript and summary, in a CRM that builds itself. Follow-up tasks suggested from each call. No data entry.
Leave Smith.ai in an afternoon
Give Smith.ai its 30 days' notice, keep your number (port it or forward it), and start the free trial first so the AI is answering before the notice period ends. No contract, live in about 5 minutes.
Port it over, or forward it while you try us. Your callers never notice the change.
Month to month, cancel anytime. Start free before you move anything.
No setup call, no rollout. The AI is answering before lunch.
Frequently asked questions
AI Receptionist plans run $0 to $500 a month for 25 to 300 calls, then $1.67 to $3.00 per call depending on plan. Human receptionist plans start at $300 a month for 30 calls.
It filters calls from known spammers before the AI answers, and lets you remove up to 10% of calls as spam each billing cycle. Other calls count against your plan.
No. It answers calls forwarded from your existing number. FAST RESPONSE AI is the phone system and the AI receptionist in one.
Yes. FAST RESPONSE AI is priced per account with minutes included: Starter is $29 a month for one user, Pro is $79 for your whole team, and Scale is $249. Past the included AI minutes you pay $0.16 to $0.25 a minute, not $2 to $3 a call.
Yes. On every FAST RESPONSE AI plan, anyone on your team can listen to an AI call live in the web app, whisper to the AI, or take the call over. Smith.ai transfers complex calls to its own receptionists. How live takeover works →
Yes. The AI handles intake, conflict-check questions you define and consultation booking, and every call is recorded and filed on the contact. Law firms often come to us from per-call receptionist plans. Answering service for law firms →
Start the FAST RESPONSE AI free trial, port your number or forward it, and give Smith.ai the 30 days' notice its pricing page asks for. Most teams are live in about 5 minutes and run both for the notice period.