Roofing Answering Service That's Also Your Phone System
Homeowners reach your crew first. When nobody can pick up, the AI receptionist answers 24/7, triages leaks and storm damage, books the inspection, and logs every call, human or AI, in one inbox.
Keep your current number: port it over, or simply forward it.
Call it and play one of your customers. It's a demo line for a fictional company.
InboxAllAI answeredYour team
AI
Storm-damage call before you're on a roof7:30 AM
Wind took shingles off overnight, I can see the underlayment.
Inspection booked 11amAI answered
L
Repeat customer, gutter add-on9:35 AM
While you're up there, can you look at my gutters?
Job addedLuis answered
AI
Routine estimate request1:15 PM
I'd like a quote to replace some cracked tiles.
BookedAI answered
M
Supplier, materials are in3:02 PM
Your shingles came in, want them held at the yard?
Call loggedMarcus answered
AI on a call now
Here's a storm day. You barely touched your phone.
A real-shaped day. Every call rang your team first. The AI took the ones nobody could, and every call and text landed in one inbox.
7touch points
3jobs booked
0wake-ups
7:30 AM
CallStorm-damage call before you're on a roofAIAI answered
“Wind took shingles off overnight, I can see the underlayment.”
Answers on the first ring, captures the address and the damage, asks whether it's an insurance claim, and books a free inspection into your next open slot.
Inspection booked 11am
9:35 AM
CallRepeat customer, gutter add-onLLuis answered
“While you're up there, can you look at my gutters?”
Rang the crew; Luis picked up live from the app on the business number. The call was still recorded, summarized, and filed on the customer.
Job added · logged
11:48 AM
TextCustomer texted instead of callingAIText · AI replied
New text · 11:48 AM
need an estimate for a full roof replacement
Happy to help. I can get an inspector out today between 2 and 4, or tomorrow morning. Which works?
tomorrow am
A customer texts your business number instead of calling. The AI replies from the same number in seconds and carries it by text until the inspection is booked. The thread lands in the same inbox as your calls.
Replied in seconds · booked
1:15 PM
CallRoutine estimate requestAIAI answered
“I'd like a quote to replace some cracked tiles.”
Not an emergency. Captures the address and the scope, books the inspection into the next open slot, and leaves your afternoon uninterrupted.
Booked · next open slot
3:02 PM
CallSupplier, materials are inMMarcus answered
“Your shingles came in, want them held at the yard?”
The call rang the crew; Marcus took it live on the same number and kept the job moving.
Call logged
6:40 PM
CallInsurance question after hoursAIAI answered
“Do you work with insurance on storm claims?”
Answers from your process and service area, captures the lead and the carrier, and logs it so your office can follow up first thing.
Answered · lead captured
1:52 AM
CallAfter-hours active leakAIAI answered
“Water's pouring through the ceiling, it's still raining.”
Captures the address and the damage, flags it a true emergency by your rules, and rings your on-call crew for an emergency tarp, then texts the customer an ETA. It only wakes you if your rules say a human must.
Emergency tarp dispatched · ETA texted
Monday morning
No more scrolling. Just ask about it.
Ask Fast Response reads every call, text, chat, task and contact on your line. Type a question and get the answer with links to the actual conversations, plus quick actions you can act on.
7 conversations Saturday, 3 jobs booked. 5 handled by the AI and 2 by your team, each with a recording or thread and a summary.
After-hours active leakInsurance question after hoursSupplier, materials are in
Ask about calls, texts, tasks or contacts…
Built around the calls you actually get
One system runs your phones, your dispatch, and your follow-up, from the first ring to the review request.
01
Answer every call, 24/7
AI picks up storm-damage, leak, and estimate calls around the clock, triages urgency, and never drops a lead to voicemail.
02
Survive the storm surge
Unlimited concurrency means a hailstorm that brings a hundred calls at once still gets every one answered — no busy signal, no lost roofs.
03
Triage leaks your way
You set the rules: an active leak through the ceiling rings your on-call crew for a tarp now; a cracked-tile quote gets booked for tomorrow.
04
Book inspections automatically
Qualify the lead, capture the address and the damage, drop the inspection on your calendar, and route it to the right rep, hands-free.
05
Capture insurance details
The AI asks whether it's an insurance claim, captures the carrier and the storm date, and logs it so your office can start the file.
06
Confirmations, ETAs & reviews
Auto-text a confirmation, an inspector-on-the-way heads-up, and a review request once the roof is done.
07
Emergency tarp dispatch
Active leaks transfer or dispatch straight to your on-call crew; routine estimates land in the next open slot without interrupting a job.
08
Fill slow weeks with maintenance
Outbound AI calls and texts book roof tune-ups and remind past customers to schedule an inspection before the season.
09
Every lead logged and visible
Recording, transcript, and summary for each call in a built-in CRM, so you see exactly what was promised and what's next.
Running more than one business or location?Switch between them from one login, with one inbox across all of them.
Multi-business · all plans
What's different from forwarding calls to an AI receptionist?
Most AI receptionists just forward the calls you miss to their AI, so they only ever see those. Fast Response is the business line itself, so every call lands in one place.
Forwarding to an AI
Only the calls the AI takes are loggedYou forward the calls you miss to their bot, so that's all it ever sees.
Calls your roofer answers leave no recordPick up on a cell and there's no recording, transcript, or summary.
Automations fire on the AI's calls onlyRules can't act on a call the system never handled.
Phone line and AI dashboard stay separateTwo tools, two inboxes, nothing joined up.
Fast Response
AI and team calls in one logWhoever answers, the call lands in the same place.
Every call recorded, transcribed & summarizedFiled on the contact automatically, with the texts and chats.
Automations on every call, AI or humanText a booking link to a caller who didn't speak, or text your own rep the second a hot lead comes in.
One business line and inboxCalls, texts, and web chat together, not scattered.
The AI handles the call. Automations act on what happened in it: the category, the summary, the transcript, whether it was resolved. Pick a recipe, edit the text, turn it on.
Call trigger
When the transcript mentions storm damage or a leak, tag the caller Storm and text the on-call crew.
Call trigger
When the summary mentions an insurance claim, add the caller to the Claims list.
Call trigger
When the transcript mentions a quote or inspection, move the caller to Qualified.
Call trigger
When a caller sounds happy and the roof is done, text them your review link.
Pay as you go after your allowance, from a prepaid wallet you control. See full pricing
Roofers, in depth
Can you afford to miss a call?
Why do roofers use an answering service?
Because a storm doesn't call during business hours, and the homeowner watching water come through the ceiling calls the first roofer who answers. Your crews are on a roof, not by the phone. Human answering services cover the overflow at $200-500 a month and still just take a message. Fast Response answers on your own business line, triages the leak, captures the storm and insurance details, books the free inspection or dispatches an emergency tarp, and texts your crew a summary. Anyone can pick up any call live from the app, and those calls are logged exactly like the AI's.
A missed storm-damage call is an insurance-funded roof going to the roofer who answered first.
A call center charges $200–500 a month and bills per call, so the storm week that fills your pipeline also spikes the bill. Fast Response is a flat $29 for the line and AI answering — with unlimited concurrency for the surge — $79 with automations, $249 with outbound campaigns. No contract.
When a hailstorm or a windstorm rolls through, the phone doesn't ring once — it rings all at once, and every one of those calls is a roof that needs replacing. Fast Response answers on the first ring with unlimited concurrency, so a hundred storm calls in an hour all get picked up instead of hitting a busy signal. The AI captures the address, the damage, and whether it's an insurance claim, books a free inspection into your next open slot, and dispatches an emergency tarp when a leak is active. Every lead lands in one inbox with the recording and transcript, so nothing from the storm gets lost.
Fast Response starts at $29/mo, and $79/mo covers your whole crew with no per-seat fees. No contract. Most companies are live in about 5 minutes, and you only pay more if you go past your monthly call and text allowances, far below the $200–$500/mo a traditional roofing call center runs. See full pricing →
Yes. Unlimited concurrency means every call is answered at once. A hailstorm that brings a hundred calls in an hour never hits a busy signal, so the overflow doesn't go to a competitor.
Yes. The AI answers 24/7, decides whether a call is a true emergency using rules you set — an active leak through the ceiling during a storm — and rings your on-call crew for an emergency tarp within seconds, while routine estimates get booked for the next open slot.
Yes. The AI asks whether it's an insurance claim, captures the carrier, the storm date, and the damage, and logs it on the contact so your office can start the file first thing.
It books free inspections straight onto your connected Google or Outlook calendar and texts the customer a confirmation. For field-service software, an automation can send the call details over by webhook, or through Zapier or Make if your software is on them. We don't claim a native sync we don't have.
Both. The AI answers every call in up to 40 languages so nothing hits voicemail, and any rep or your office can pick up live or take over a call the AI is already handling. Whoever takes it, you get one recording, transcript, and summary per call.
Yes. You can port your existing number over to Fast Response, or keep it where it is and forward missed calls to your AI assistant. In our mobile app, your personal calls and Fast Response calls are clearly labeled on the call screen, so you always know which is which.
Yes. On any plan you can place calls and send single texts from the web or mobile app, and the AI can send one-to-one follow-up texts on your behalf. Mass outbound calling and texting — importing a list and launching campaigns — is on the Scale plan and requires A2P registration (approval usually takes 2–3 weeks). You're always in control of what goes out.
The AI answers calls in up to 40 languages and switches to the caller's language automatically. Transcripts are accurate in 10 languages: English, Spanish, French, German, Hindi, Russian, Portuguese, Japanese, Italian and Dutch.
All data is encrypted in transit and stored on U.S.-based servers. Your recordings, transcripts, and summaries stay private unless you choose to share them, and we never sell your data.
Stop sending customers to voicemail
Get your AI business line answering calls, texts, and chats in about five minutes. Keep your current number: port it or forward it.
