For non-profits & community orgs

Nonprofit Answering Service

The AI answering service that's also your business phone.

Whether the AI answers or your team does, every call lands in the same inbox with the same recording, transcript and summary. The AI answers questions, signs up volunteers, and points people to help, around the clock.

Try It Free Call our AI: (424) 381-0731

No card neededFrom $29/moLive in about 5 minutes

Jamie

Live

CALL SUMMARY

Reason

Searching for aid after the fires

Intent

Find help nearby

Details

Displaced · Altadena area

Next step

Referred to a partner org, resources texted

View transcript

(424) 381-0731

Your own US number, pick any area code

It's a real phone line you and your team can use, not just an AI. Your team answers, or the AI does when nobody picks up. Either way the call is recorded, summarized and filed on the contact, in one inbox. Call, text and chat from the app, ring it to your cell, put it on your flyers and website, or port in the number you already have.

Available oniPhoneAndroidweb browser

Here's an event day. You barely touched your phone.

WHO PICKED UPAI · nobody on the team answeredYour team · same number, from the appText thread

8:15 AM

8:15 AM

AI answeredVolunteer sign-up before the drive

Added to the roster · reminder sent

“How do I sign up to help at today's drive?”

Explains the shift, collects their details, adds them to the roster, and texts a reminder, no staff time spent.

9:40 AM

9:40 AM

Maria answeredMajor donor

Routed to development · logged

“I'd like to increase my monthly gift.”

Rang the team; Maria took it live on the business number. The call was still transcribed, summarized, and filed on the donor record.

11:30 AM

11:30 AM

SMS · auto-textMissed call during setupPro

Texted back · directions sent

Missed call · 11:30 AM

Sorry we missed you! This is the LA Strong Foundation. How can we help? Reply here anytime.

where do I drop off donations?

You can drop off at 210 Lake Ave, 9-5 today. Need directions or a bigger-item pickup?

directions please

The team was mid-setup and couldn't pick up. The missed-call automation texts the donor back instantly and answers from your info.

1:10 PM

1:10 PM

AI answeredSomeone in need

Referred · resources texted

“I was displaced by the fire, where can I get help?”

Shares the right partner-org information, texts the resources, captures their details, and flags the call for a staff member to follow up.

2:45 PM

2:45 PM

David answeredPress inquiry

Routed to comms

“I'm a reporter, can I speak to someone about the relief effort?”

The call rang the team; David took it live on the same number and it was logged with a summary for the comms lead.

5:30 PM

5:30 PM

AI answeredHours question after close

Answered · logged

“Are you open tomorrow for donations?”

Answers from your hours and event schedule, so nobody drives down to a closed door.

8:50 PM

8:50 PM

AI answeredAfter-hours donor question

Answered · receipt info texted

“Is my online donation tax-deductible?”

Answers the question, texts the receipt and EIN details, and logs it, long after the office has gone home.

7 touch points

4 by AI, 1 auto-text, 2 by your team

Nobody on hold

every caller helped without a callback

0 asks missed

the 8:50pm donor question answered itself

Try it before your next event.

Try It Free Call our AI: (424) 381-0731

No card needed · free to try · live in about 5 minutes

Real calls

Hear the AI answer, in its own voice.

Real recordings from the same assistant that will answer your line: booking, capturing details, and switching languages mid-call.

AI ASSISTANT

AI Appointment Booking

This assistant booked an appointment straight onto our client's calendar — automatic win!

1:34

AI ASSISTANT

Inbound Call FAQ

This assistant handled questions from inbound calls about a short-term rental listed for sale on the MLS.

2:30

AI ASSISTANT

Collecting Information

This assistant collected customer information and sent an SMS notification with it to the business owner.

0:49

AI ASSISTANT

Switching to Mandarin

Our assistant speaks 40+ languages — hear it switch from English to Mandarin mid-call.

0:36

What's different from forwarding calls to an AI receptionist?

Most AI receptionists just forward the calls you miss to their AI, so they only ever see those. Fast Response is the business line itself, so every call lands in one place.

Forwarding to an AI

Only the calls the AI takes are loggedYou forward the calls you miss to their bot, so that's all it ever sees.

Calls your coordinator answers leave no recordPick up on a cell and there's no recording, transcript, or summary.

Automations fire on the AI's calls onlyRules can't act on a call the system never handled.

Phone line and AI dashboard stay separateTwo tools, two inboxes, nothing joined up.

Fast Response

AI and team calls in one logWhoever answers, the call lands in the same place.

Every call recorded, transcribed & summarizedFiled on the contact automatically, with the texts and chats.

Automations on every call, AI or humanText a booking link to a caller who didn't speak, or text your own rep the second a hot lead comes in.

One business line and inboxCalls, texts, and web chat together, not scattered.

See how the call inbox works →

Can you afford to miss a call?

Why do nonprofits use an answering service?

Because a small team can't answer every call while running events and outreach, and the person calling may need help right now. Human answering services cost $200-500 a month and just take a message. Fast Response answers on your own line, signs up volunteers, points callers to the right resources, and texts your team a summary. Anyone can pick up any call live from the app, and those calls are logged exactly like the AI's, on a budget a nonprofit can actually carry.

A missed call can be a volunteer who never signs up, or a donor who gives somewhere else.

Run your numbers →

How much does a nonprofit answering service cost?

Answering services charge $200–500 a month, usually per call. Fast Response is $29 for the line and AI answering in 40+ languages, $79 with team accounts and one shared number for unlimited staff and volunteers, $249 with outbound donor and volunteer campaigns. No per-seat fees, no contract.

Compare answering service costs →

A hotline that answers every call at once

During an event or a crisis, calls spike all at once. Fast Response answers every one on the first ring, no busy signal and no hold, sharing the information callers need and routing urgent asks to a staff member by rules you set. When someone calls for help, the AI captures their details and points them to the right program or partner org, and the whole team sees the same log in one inbox.

Pricing

Simple, flexible pricing

Start at $29/mo and scale up when you're ready. No contract.

Starter

$29/mo

Handle everyone who contacts you.

For operators who are done losing business to voicemail.

250

Voice min

30

AI min

250

Texts

∞

Chats

Included each month, then pay-as-you-go

Calls and texts, answered 24/7

Outbound AI calls

Website chat embed

Emergency triage and dispatch to your on-call staff

SMS and email AI call summaries

Try it free →

No card needed · cancel anytime

Stop sending customers to voicemail

Get your AI business line answering calls, texts, and chats in about five minutes.

Try It Free

No card needed · available on iOS, Android & web

Dashboard

Test Call AssistantPhone DialerRiverside PM
+1 (916) 555-0142

95 calls in last 7 days · 18 after hours · 3 open tasks

Last 7 days ▾Edit dashboard

Needs attention now

3items

Follow-up tasks across 3 calls.

Call volume

95calls+12

71 incoming · 24 outgoing.

After-hours calls

18of 95+4

Outside 9am–6pm. AI answered all 18.

AI vs team handled

AI 61Team 34

Team time saved

3h 12m

Talk time the AI absorbed instead of your team.

Tasks from Calls

3 open across 1 type · 1 overdue

All tasks →

Leasing1

1 overdue

Confirm ShowingOverdue 4h

Caller asked about the 2BR on Oak St. AI booked 11am tomorrow — confirm access with the current tenant.

Suggested owner: leasing · from +1 (916) 555-3071

Priya Gill

+1 (916) 555-3071

AI CallFollow-up

Prospective tenant asked about price, pet policy and availability. AI answered from the listing and booked a showing into Dana's calendar.

▶0:00 / 1:22

Open full callAI CallManual CallTextShare

Latest Calls

95 calls · 71 incoming · 8 unreviewed

View all calls →

AllNeeds actionUnreviewedMore (8) ▾

Priya Gill

+1 (916) 555-3071

Aug 13, 7:15 AM · 1m 22s

LESS ▴

New lead · leasingAI Call1 task

Outcome

Follow-up required

Handled by

AI Call

Status

Customer ended

How it ended

AI booked a showing and offered to text the address.

Details captured

Unit

2BR · 1450 Oak St

Budget

$2,400/mo

Move-in

Sept 1

Pets

1 cat

Pre-qualified

Yes · 3× income

Next step

Showing tomorrow 11am

▶0:00 / 1:22

AI CallManual CallTextShareMark Reviewed

Marcus T.

+1 (916) 555-4410

Human CallVendor

Owner check-in

+1 (916) 555-2298

Human CallIncoming

AI → Dana takeover

+1 (916) 555-7756

AI CallLeasing

Questions

Frequently asked questions

Fast Response starts at $29/mo with unlimited users, so your whole team shares one number with no per-seat fees and no contract — far below a traditional answering service or a $20K+ CRM. See full pricing →

Yes. Many orgs use Fast Response as their main hotline — answering questions, confirming attendance, and routing urgent asks to staff, around the clock.

Yes. The AI explains the program, collects details, adds volunteers to your roster, and can send reminders so more of them actually show up.

One-to-one follow-ups are included on every plan. Mass outbound calling and texting — recruiting volunteers or thanking donors from a list — is on the Scale plan and requires A2P registration.

Yes. When someone calls for help, the AI shares the right information, texts the resources, captures their details, and flags the call for a staff member to follow up.

Yes. You can port your existing number over to Fast Response, or keep it where it is and forward missed calls to your AI assistant. In our mobile app, your personal calls and Fast Response calls are clearly labeled on the call screen, so you always know which is which.

Yes. On any plan you can place calls and send single texts from the web or mobile app, and the AI can send one-to-one follow-up texts on your behalf. Mass outbound calling and texting — importing a list and launching campaigns — is on the Scale plan and requires A2P registration (approval usually takes 2–3 weeks). You're always in control of what goes out.

The AI answers calls in 40+ languages and switches to the caller's language automatically. Call transcripts, summaries, and text replies are available in 11 languages.

All data is encrypted in transit and stored on U.S.-based servers. Your recordings, transcripts, and summaries stay private unless you choose to share them, and we never sell your data.

How we compare

Already using another tool? See the head-to-head.

See pricing See all comparisons

Reception.ai alternative Goodcall alternative RingCentral alternative