All industries
For non-profits & community orgs

Nonprofit Answering Service

Serve more patrons, burden your team less

LA Strong Foundation had no bandwidth to respond to the 20+ daily calls they were getting from people in need. Fast Response handled them all — sharing critical information about the organizations helping L.A. fire victims.

Try it free Test Call (424) 381-0731
No card needed · available on iOS, Android & web
J
Jamie
Live
CALL SUMMARY
Reason
Searching for financial aid after being displaced from the fires
Outcome
Forwarded the call to an Altadena organization
View transcript
The problem

Why non-profits struggle

A small team with a big mission — and phones, events, and outreach all competing for the same few hands.

You organize events but people don't show up

Volunteers sign up, and when the time comes you're short half of them.

Not everyone is on social media

Social posts only reach people on the same network, at the right time — if at all.

No phone number

Many non-profits don't even have a support line to answer the basics — your hours, your next event.

Nobody answers

With a million jobs to do, answering calls and emails falls through the cracks.

CRM — what?

HubSpot or Salesforce run $20K+ easily, out of reach for most non-profits. So Excel wins.

Active outreach isn't a thing

No time to recruit volunteers, confirm attendance, or thank yesterday's 50 donors.

Fast Response fixes all of this automatically.
No card needed · available on iOS, Android & web
app.fastresponse.ai
The product

How top non-profits use Fast Response

Get a Fast Response number and serve more people without burning out your team.

Never Miss Anyone

Calls, texts, and chats — our mobile and desktop apps let you reach anyone, whether they're on your website or calling and texting. Not available? AI responds automatically.

Qualify Automatically

When there are specific requirements for the people you help, AI gathers the information you need and takes the actions you choose.

Automatic Outreach

Recruit volunteers, confirm event attendance, or share important updates and links with your members — automatically.

Dynamic Call Transfers

AI and in-person calls let you transfer to any phone number, based on criteria you define.

Answer FAQs

“Are you open this weekend?” “When's the next event?” “Do you provide X for Y?” All handled automatically so you can focus on the mission.

Unlimited Concurrency

When the line's busy, AI handles the call right away — even if hundreds of people call at once.

Gain 100% Visibility

In-person and AI calls are recorded, transcribed, and logged to your Fast Response CRM, along with each contact's texts, chats, notes, and files.

Share & Manage Phone Numbers

Working in teams? Get multiple numbers, or share one number across several teammates.

Hear it for yourself

Listen to real calls

No staged calls — real conversations handled by Fast Response AI assistants.

AI ASSISTANT
Cold Outreach + Sending a Text

This assistant made outbound calls to other realtors to find interested buyers for a short-term rental.

0:52
AI ASSISTANT
Inbound Call FAQ

This assistant handled questions from inbound calls about a short-term rental listed for sale on the MLS.

2:30
AI ASSISTANT
AI Appointment Booking

This assistant booked an appointment straight onto our client's calendar — automatic win!

1:34
AI ASSISTANT
Switching to Mandarin

Our assistant speaks more than 30 languages — hear it switch from English to Mandarin mid-call.

0:36
AI ASSISTANT
Collecting Information

This assistant collected customer information and sent an SMS notification with it to the business owner.

0:49
Not just answered — handled

From call to done

Someone calls
“How do I sign up to volunteer?”
AI answers & captures
Explains the program and collects their details.
Attendance confirmed
Adds them to the event and sends a reminder.
Staff looped in
Complex questions routed to the right team member.
Customer stories

Teams that stopped missing calls

0 missed calls

We went from missing 5–10 calls per day to capturing every single one. It's only been a month and we already got 2 clients we would have missed otherwise.

S
Sarah M.
Skyline Plumbing
−40% support load

Fast Response handles a lot of the repetitive questions, which effectively reduced our support load.

J
Jason L.
JLX Auto Parts
100% after-hours answered

We used to have clients leave a voicemail after hours and call them back. Now our AI handles most requests on the spot and I get notified for every call.

C
Carlos G.
Omega Automotive
More patrons served

We use Fast Response to confirm attendance to our events and as our main hotline. It made our events more efficient and let us serve more patrons without burdening our team.

A
Andrew K.
LA Strong Foundation
Pricing

Simple, flexible pricing

Start at $29/mo and scale up when you're ready. No contract.

Starter
$29/mo
Handle everyone who contacts you.
For operators who are done losing business to voicemail.
250
Voice min
30
AI min
250
Texts
Chats
Then$0.06/min·$0.06/text·$0.25/AI min
Calls and texts, answered 24/7 — by you or the AI, in 29 languages
Outbound AI calls — have the AI call a contact back to follow up, one at a time
Website chat embed — chat with your website visitors manually or with AI
Emergency triage and dispatch to your on-call staff
SMS and email AI call summaries
Try it free
No card needed · cancel anytime
Most popular
Pro
$79/mo
Handle everyone — and automate the follow-through.
Everything in Starter, plus your whole team, automations, and integrations.
1,000
Voice min
100
AI min
1,000
Texts
Chats
Then$0.05/min·$0.05/text·$0.18/AI min
Everything in Starter, plus
Team accounts — unlimited users , your whole team can share the same number
Automations — trigger a text or send call details to any tool, filtered by conditions you set
Integrations — connect the tools you already use through automations
Lower overage rates
Priority support
Try it free
No card needed · cancel anytime
Scale
$249/mo
Built around your operation.
For high-volume operators who want the phones handled their way.
2,000
Voice min
250
AI min
2,000
Texts
Chats
Then$0.04/min·$0.04/text·$0.16/AI min
Everything in Pro, plus
Mass outbound AI calling & texting — import a list and launch AI call or text campaigns, and track every result
Toll-free number option — use a 1-800 number instead of a local one
Custom workflows — routing, triage rules, escalation paths, and scripts built with you
White-glove onboarding — done-for-you setup
Lowest overage rates
Direct support line, same-day response
Try it free
No card needed · cancel anytime
Free to try — no card needed
Your own business phone number
iOS, Android & web apps included
Calls, texts & website chat — you or the AI
No contract — cancel anytime
How we compare
Already using another tool? See the head-to-head.
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Questions

Frequently asked questions

Yes. Many orgs use Fast Response as their main hotline — answering questions, confirming attendance, and routing urgent asks to staff, around the clock.
Yes. Plans start at $79/mo with unlimited users, so your whole team can share one number without per-seat costs.
Fast Response gives you a U.S. business phone number and lets you choose when to pick up. Any call not answered by a human is handled by AI — it can answer almost any question, book appointments, capture leads, transfer calls, and send follow-up texts.
Of course. You can add call forwarding so missed calls from your existing line go to your AI assistant. In our mobile app, your personal calls and Fast Response calls are clearly labeled on the call screen, so you always know which is which.
You can make calls, send single or mass texts, and chat manually from our web or mobile app. AI is there as a backup for when you're not available to attend to your customers.
Onboarding takes about 5 minutes. You'll be able to make calls, send texts, and chat — with or without AI — right away. Mass outbound texting requires a separate A2P registration per U.S. law; approval usually takes 2–3 weeks.
Your AI answers 24/7 by default — evenings, weekends, holidays, and your busiest hours. You can also set business hours so calls ring your team during the day and route to AI outside of those windows.
Yes. You can place calls and send single or mass texts from the web or mobile app, and AI can send follow-up texts on your behalf. You're always in control of what goes out.
No — it works alongside them. AI handles conversations based on the scenarios you set, captures the right details, and logs everything. Anything that needs a human gets handed off so your team stays focused on higher-value work.
English, Spanish, French, and Portuguese — for both calls and texts.
You'll get an SMS and email every time AI handles an inbound call, including a summary with suggested next steps and a direct link to the full recording and transcript.
All data is encrypted in transit and stored on U.S.-based servers. Your recordings, transcripts, and summaries stay private unless you choose to share them, and we never sell your data.

Stop sending customers to voicemail

Get your AI business line answering calls, texts, and chats in about five minutes.

No card needed · available on iOS, Android & web