A voicemail asks the caller to do the work: wait for the beep, explain what they need, and hope someone calls back. Most won't. They hang up and dial the next business in the search results, and the ones who do leave a message leave half of it. You get a name you can't make out and a number read too fast.
Then the callback starts from zero. You listen to the message, call back, often reach their voicemail, and the job goes to whoever answered first. Work out what your missed calls cost, and the mailbox starts to look expensive.
Same moment, nobody free to pick up. Here's what the caller and your team each end up with.
| Voicemail | Fast Response AI voicemail | |
|---|---|---|
| Greeting | A recording, then a beep | Your custom AI greeting, then a real conversation |
| The caller gets | A chance to leave a message | Answers to their questions, and a booking if they want one |
| You get | Audio you have to sit and listen to | A summary, transcript and recording, filed on the contact |
| Caller details | Whatever they remembered to say | Name, number, reason for the call and the details that matter |
| Urgent calls | Wait until you check the mailbox | Transferred to your team, warm or cold |
| Next step | You call back and start over | A suggested follow-up task, and a text-back if you set one up |
| Your team | One mailbox per phone | One shared inbox, and anyone can take a call live |
When the call ends, the outcome is already written up. Read it in five seconds, open the transcript if you need the detail, or play the recording. If the caller booked, it's on your calendar. If they need a callback, there's a suggested task waiting.
Calls your team answers get the same recording, transcript and summary, so the AI's calls and yours sit in one history. On Pro, a missed-call text-back can follow up on anyone who hung up before speaking.
Keep your number by porting or forwarding it, or start on a new one. Write the greeting you want callers to hear, add the answers to the questions you get every day, and choose whether your team rings first. From then on the AI answers whatever nobody else picks up, day or night.
It's the same AI that runs the rest of the front desk. See everything the AI receptionist handles, from bookings to warm transfers.
AI voicemail replaces the beep with an AI that answers the call. Instead of asking the caller to leave a message, it talks to them: it answers their questions, takes down what they need, books an appointment if that's what they called for, and sends you a short summary. You read the outcome instead of listening to a message and calling back.
Yes. You write a custom AI greeting for your business, the same way you'd record a voicemail greeting, and the AI picks up the conversation from there. Callers can talk to it in up to 40 languages.
No. The AI answers every call, so there's no mailbox to empty. Fast Response keeps a voicemail backup only for the rare case where the service is down or degraded, so a caller can still leave a message.
Every call is, whether the AI answered or your team did. Each one has a recording you can play back or download, a full transcript and a summary, on the caller's contact. See how call recording works →
Yes. With Ring First on, your team rings for about 15 seconds before the AI picks up, so the AI only takes the calls nobody gets to. You can also listen in on an AI call and take it over live. How the AI receptionist works →
Yes. You can port your existing number or forward it, or get a new one. Porting is available.
AI answering is on every plan, starting with Starter at $29 a month. AI minutes are billed per second, so a short call costs a fraction of a minute. Pro ($79 a month) adds your whole team and automations like missed-call text-back. See plans →