Head-to-head · prices checked September 2026

OpenPhone vs Google Voice: which business number is better?

OpenPhone, now called Quo, and Google Voice are both lightweight business lines priced per user. Quo is built around team texting and shared numbers, with an AI agent included. Google Voice is built into Google Workspace. Here's how they compare.

See the comparison Or skip both
Quick verdict

OpenPhone or Google Voice?

Choose OpenPhone (now Quo) if

You want numbers with shared inboxes for calls and texts, CRM integrations, and an AI agent (Sona) that can answer when you're busy.

Choose Google Voice if

You're already on Google Workspace and want the cheapest per-user line, managed alongside Gmail.

Google Voice Starter is $10/user/month plus Workspace; Quo Starter is $15/user/month billed annually, or $28 monthly. Quo includes its Sona AI agent with about 10 calls' worth of credits a month on every plan. Google Voice has no AI that answers calls.

Side by side

OpenPhone vs Google Voice at a glance

Entry prices, how each one bills, and what you get on the cheapest plan. We added a third row so you can see where Fast Response fits.

VendorStarting priceHow it's billedCheapest plan includesAI answeringBusiness textingBest for
OpenPhonenow Quo$15/user/mo (Starter, billed annually)Per user; $28/user/mo billed monthly1 number per user, unlimited US and Canada calling and texting, voicemail transcripts, Sona AI agentSona AI agent included with 1,000 credits (about 10 calls)/mo; more from $25/moUnlimited US and Canada, plus $19.50 one-time and $1.50 to $3/mo carrier feesSmall teams that text customers a lot and share numbers
Google Voice$10/user/mo (Starter)Per user per month, plus a Google Workspace plan billed separatelyUp to 10 users, unlimited domestic calling and US texting, call recording, voicemail transcriptionNo AI agent answers calls; Gemini call notes from Standard ($20/user)Unlimited US texting includedSmall teams already running on Google Workspace
FAST RESPONSE AIThe third option$29/mo (Starter, 1 user)Flat monthly plan, no per-seat fees; Pro is $79/mo for your whole team; no contractBusiness number, calls and texts answered 24/7, recording, transcripts and summaries, built-in CRM, web chatBuilt in on every plan, in 29+ languages; your team can pick up firstIncluded; we handle your texting registration so you text from day oneSmall teams that want your team and an AI answering the same number

OpenPhone and Google Voice figures are list prices from each vendor's own pricing page, checked September 30, 2026, in USD before taxes and fees. Annual prices assume a yearly commitment. Check each vendor's site for current pricing. Fast Response figures are exact.

Pricing

OpenPhone vs Google Voice pricing, explained

OpenPhone (now Quo) pricing

Quo, the company formerly called OpenPhone, prices per user. Billed annually, Starter is $15/user/month, Business is $23 and Scale is $35. Billed monthly, those are $28, $33 and $47. Each user gets one local or toll-free number, and extra numbers are $5/month each.

Sona, Quo's AI agent, is included on every plan with 1,000 automation credits a month, which Quo equates to 10 calls. More credits are a monthly add-on, from $25/month for 40 calls up to $199/month for 600, with per-call overage of $1.00 down to $0.45 depending on the tier. US texting also carries carrier registration fees: $19.50 one-time and $1.50 to $3 a month.

Google Voice pricing

Google Voice for teams is an add-on to Google Workspace, priced per user per month: Starter is $10 (up to 10 users), Standard is $20 (unlimited users, auto attendants and ring groups), and Premier is $30 (adds automatic call recording, transcription and AI notes, plus advanced reporting). Google states the Workspace plan is billed separately, so your real cost is the Workspace seat plus the Voice license.

Because it's per user, the bill scales with headcount: five people on Standard is $100/month for Voice before Workspace. Phone menus aren't on Starter, so a team that wants "press 1 for sales" starts at $20 per user.

Features

What you actually get

Both give each person a business number that works on their phone and computer, with unlimited US calling and texting and voicemail transcription.

Quo (OpenPhone) is built for teams that text. You can create numbers for locations or teams, each with its own inbox. Starter includes the Quo API and Sona; Business adds AI call summaries and transcripts, phone menus, call transfers, group calling, automatic call recording, and HubSpot and Salesforce integrations. Zapier, Make and webhooks are available too.

Google Voice is built for Google shops. It runs inside Gmail, Calendar and Meet, blocks spam, and is managed from the Workspace admin console. Starter includes call transfers and call recording; Standard adds auto attendants, ring groups, call queuing, Gemini note-taking and eDiscovery for calls, voicemails and texts.

The biggest gap is AI answering: Quo includes an AI agent on every plan (with a monthly credit allowance), while Google Voice doesn't offer one.

The verdict

Which should you choose?

Choose OpenPhone (Quo) if texting is central to how you work, you want integrations and an API, or you want an AI agent without adding another vendor. Plan on Business ($23/user annually) if you need phone menus, transfers or automatic recording.

Choose Google Voice if you're on Workspace, you need simple calling for a few people, and you value Google's admin and eDiscovery tools.

Both bill per user, so the cost climbs as your team grows.

Already leaning toward leaving one of them? Quo (OpenPhone) alternative

The third option

Or skip both: one number your team and an AI both answer

Quo and Google Voice both price per user, and only Quo's AI answers calls, within a monthly credit allowance. Fast Response gives your whole team one business number with AI answering on every plan and no per-seat fees.

One number, your team and the AI. Ring your team first; the AI answers whatever they miss, 24/7, in 29+ languages.
Every call in one inbox. AI-answered or not, every call is recorded, transcribed, summarized and filed on the contact, next to your texts and web chats.
CRM and automations built in. Contacts log themselves. On Pro, automations text a caller back or send call details to your other tools.
No per-seat fees, no contract. Starter is $29/mo, Pro is $79/mo for your whole team. Live in about 5 minutes, and we handle your texting registration so you text from day one.

Weighing it against a traditional service too? See our breakdown of answering service cost, or compare Fast Response plans.

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Questions

Frequently asked questions

Yes. OpenPhone rebranded as Quo in 2025. It's the same product, and its pricing now lives at quo.com.
Google Voice Starter is $10/user/month, but it requires a Google Workspace plan billed separately. Quo Starter is $15/user/month billed annually or $28 monthly, and doesn't need any other subscription. If you already pay for Workspace, Google Voice is cheaper per user.
No. Google Voice uses Google AI for spam blocking and voicemail transcription, and Standard and Premier add Gemini note-taking on calls, but there's no AI agent that answers for you. Quo includes its Sona agent; Fast Response includes AI answering on every plan.
Yes. Google Voice includes unlimited US texting. Quo includes unlimited US and Canada texting, with carrier registration fees of $19.50 one-time and $1.50 to $3 a month.
Quo is standalone. Google Voice team plans require a Workspace plan, billed separately.

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